Privacy Policy

ConsultYourCA ("we", "us" or "our") respects your privacy and is committed to protecting the personal information you share with us through this website. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

This policy applies to all visitors and users of our website located at our domain, including individuals who submit enquiries, request consultations, or otherwise interact with our forms and contact features.

By using our website and submitting information through any of our forms or contact methods, you acknowledge the practices described in this Privacy Policy.

When you submit information through our website — including Book a Consultation, Schedule a Call, Contact Us, enquiry forms, feedback forms or any other website forms — you may provide the following types of personal information:

• Full name
• Phone number
• Email address
• Company or business name
• Service requirements or area of interest
• Consultation details (preferred date, time, service)
• Message or enquiry details

In addition, certain basic technical information may be collected automatically when you visit our website, such as browser type, device information, IP address, pages visited and general website usage data. This information is used solely for website operation and security purposes.

Information you submit through our website may be used to:

• Respond to your enquiries and communication requests
• Schedule and manage consultations or appointments
• Provide quotations or proposals for professional services
• Understand your requirements and provide appropriate guidance
• Provide accounting, tax, GST, audit, compliance and business advisory services
• Communicate with you regarding your enquiry or ongoing services
• Improve our website, content and service offerings
• Maintain business and professional records
• Meet applicable legal, regulatory and professional obligations
• Maintain the security and proper functioning of our website

Our website includes several forms through which you may submit personal information:

• Book a ConsultationCollects your name, phone number, email (optional), service interest and requirement details so our CA team can review and respond to your request.
• Contact UsCollects your name, phone number, email (optional), company (optional), service interest and message so we can respond to your enquiry.
• Feedback FormsCollects your name, service used, rating and feedback comments to help us improve our services.

Information submitted through these forms is handled by our professional team for the purpose of responding to your request and providing the relevant service.

Our website includes clickable links for phone, email and WhatsApp communication:

• Clicking a phone number opens your device's native phone or dialer application with the number pre-filled.
• Clicking an email address opens your device's default email application with the recipient address pre-filled.
• Clicking a WhatsApp link opens WhatsApp (app or web) with a pre-filled message to our team.

Please note that third-party platforms such as WhatsApp, email clients and phone networks have their own privacy policies and data handling practices. We encourage you to review the privacy policies of those platforms.

Our website may use basic browser technologies to ensure proper functioning of the site. At the time of this policy, our website does not use advertising cookies, tracking pixels or third-party advertising analytics.

If we introduce additional cookies or analytics tools in the future, we will update this Privacy Policy accordingly and provide appropriate information to users.

We do not sell, rent or trade your personal information to third parties.

Information you submit may be shared with authorized service providers and professional associates when necessary for website operation, communication delivery, hosting, security, provision of professional services, or compliance with applicable legal and regulatory requirements.

Such parties are expected to handle your information in a manner consistent with this Privacy Policy and applicable legal requirements.

We take reasonable technical and organizational measures to protect the personal information submitted through our website against unauthorized access, loss, misuse or alteration.

However, no method of transmission or storage is entirely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any communication you send to us.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including maintaining business records, meeting legal and regulatory obligations, resolving disputes, and addressing legitimate business requirements.

Once information is no longer needed for these purposes, it will be removed or anonymized in accordance with our internal practices and applicable legal requirements.

You may contact us regarding your personal information. Where applicable, you may request:

• Access to the personal information we hold about you
• Correction of inaccurate or outdated information
• Deletion of your personal information where applicable
• Withdrawal of consent for processing where applicable
• Answers to privacy-related questions or complaints

To make a privacy request, please contact us using the details provided in the "Contact Us" section below, with the subject line: "Subject: Privacy Policy / Data Privacy Enquiry".

Our website may contain links to external services such as WhatsApp, LinkedIn, Instagram, Facebook or other third-party platforms. These external services have their own privacy policies and data handling practices that are beyond our control.

We are not responsible for the content, privacy practices or policies of third-party websites. We encourage you to review the privacy policies of any third-party services you visit or use.

Our website is intended for businesses, professionals and individuals seeking chartered accountancy, tax, compliance and advisory services. We do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information, please contact us so we can take appropriate steps to remove it.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or website features. The "Last Updated" date at the top of this page indicates when the policy was most recently revised.

We encourage you to review this page periodically to stay informed about how we handle your personal information. Continued use of our website after any changes constitutes acknowledgment of the updated policy.

If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us: